PRIVACY POLICY

1. Introduction

Welcome to Subross Healthcare (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.subrosshealthcare.in and use our services, including payments made through Paytm Payment Gateway.

2. Information We Collect

(a) Personal Information

We may collect the following:

Name
Email address
Phone number
Shipping and billing address

(b) Payment Information

Payments are processed securely via Paytm Payment Gateway
We do not store your debit/credit card details, UPI credentials, or banking information

(c) Technical Information

IP address
Browser type
Device information
Cookies and usage data

3. How We Use Your Information

We use the collected data to:

Process orders and payments
Deliver products and services
Communicate order updates
Improve website functionality
Prevent fraud and unauthorized transactions
Comply with legal obligations

4. Payment Gateway (Paytm)

All transactions are processed through Paytm Payment Gateway
Your payment data is encrypted and handled by Paytm as per their privacy policies
We are not responsible for any data breach or transaction issue arising at Paytm’s end

5. Sharing of Information

We may share your information with:

Payment processors (Paytm)
Delivery partners (for shipping)
Government authorities (if required by law)

We do not sell or rent your personal data to third parties.

6. Data Security

We implement reasonable security practices to protect your information. However:

No method of transmission over the internet is 100% secure
We cannot guarantee absolute security

7. Cookies Policy

We use cookies to enhance user experience
You can choose to disable cookies through your browser settings

8. User Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent (where applicable)

To exercise these rights, contact us at the details below.

9. Data Retention

We retain your information only as long as necessary for:

Order fulfillment
Legal and regulatory compliance
Dispute resolution

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

13. Grievance Officer (As per IT Act, 2000)

Name: Subross Healthcare

Email: subrosshealthcare@gmail.com

Phone: 9990371611

Address: Punch Enclave Colony, Chappraula, Near Shri Ram Dharam Kanta, Ghaziabad, Uttar Pradesh

14. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: subrosshealthcare@gmail.com
Phone: 9990371611

By using our website, you consent to this Privacy Policy.

Our website uses cookies to improve user experience and website performance.