TERMS AND CONDITIONS
1. Introduction
Welcome to Subross Healthcare (“Website”, “we”, “our”, or “us”). By accessing or using our website www.subrosshealthcare.in, you agree to be bound by these Terms and Conditions.
These terms govern your use of our website and services, including payments made through the Paytm Payment Gateway.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You are accessing the website under the supervision of a parent or legal guardian.
3. Products and Services
- All products listed on the website are subject to availability.
- We reserve the right to modify or discontinue any product without prior notice.
- Prices are subject to change at any time.
4. Payment Terms
- We accept payments through Paytm Payment Gateway, including UPI, debit/credit cards, net banking, and wallets.
- By making a payment, you agree to Paytm’s terms and policies.
- We are not responsible for any payment failures, transaction delays, or security issues arising from Paytm services.
5. Payment Authorization
- You agree that all payment information provided is accurate and legally authorized.
- Unauthorized use of payment methods is strictly prohibited.
- We reserve the right to cancel any order if fraudulent activity is suspected.
6. Order Confirmation
- After successful payment, you will receive an order confirmation via email/SMS.
- We reserve the right to cancel or refuse any order at our discretion.
7. Refund and Cancellation Policy
- Refunds will be processed only in case of:
- Failed transactions where payment is deducted but order not confirmed
- Defective or damaged products (subject to verification)
- Refunds will be credited via the original payment method (Paytm) within 5–10 working days.
- Cancellation requests must be made within 24 hours of placing the order.
8. Shipping and Delivery
- Delivery timelines are estimated and may vary based on location.
- We are not liable for delays caused by third-party logistics providers.
9. Limitation of Liability
- We are not liable for:
- Any indirect or consequential damages
- Payment gateway failures or interruptions
- Loss of data or unauthorized transactions through Paytm
10. User Responsibilities
You agree not to:
- Use the website for illegal activities
- Attempt unauthorized access to our systems
- Provide false or misleading information
11. Intellectual Property
All content on this website, including logos, images, and text, is the property of Subross Healthcare and protected by applicable laws.
12. Privacy Policy
Your personal and payment information is handled securely. However, payment transactions are processed by Paytm, and we do not store your financial details.
13. Third-Party Services
We are not responsible for services provided by third parties, including Paytm Payment Gateway.
14. Termination
We reserve the right to suspend or terminate access to our website without prior notice if terms are violated.
15. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ghaziabad, Uttar Pradesh.
16. Contact Information
For any queries regarding these Terms:
17. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of updated terms.
By using this website, you agree to these Terms and Conditions.
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📞 CONTACT DETAILS (For All Policies)
Business Name: Subrosshealthcare PVT LTD
Email: subrosshealthcare@gmail.com
Phone: 9990371611